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Your message has been sent successfully! A WillCo representative will respond within 24 hours. To make sure the correct appliance is being discussed, please send us a panoramic photo of the appliance. (This is one picture that captures the appliance, walls, countertops/cabinets, and flooring in the immediate area around the unit.) And a photo of the Model and Serial Number of the unit with your name through text message at (510) 619-8478. Thank you!